Claricent Consulting Services
SME Advisory
As part of our SME advisory services, we can do the following:
- Company diagnostic assessments
- Turnaround management
- Mentoring and coaching
- Strategic planning
- Start-up business plans
- Growth plans
- Marketing plans
- Business feasibility
- Due diligence
- Capital raising
- Business Model Development
- Development of policies and manuals
- Business Continuity Management Services
- Risk Management Services


Cooperatives Consulting and Advisory
The cooperatives consulting and advisory leg of the business includes:
- Diagnostic assessments
- Capacity building
- Mentoring and coaching
- Turnaround strategies and action planning
- Skills development through training in the following:
- Training of board of directors
- Finance for non-financial managers
- Financial reporting
- Auditing
- Strategy development and management
- Marketing management
- Performance monitoring and improvement Assessment of board of directors’ performance
- Managing compliance with the legislative bodies
NGO Capacity Development
- Organisational Capacity Assessments
- Annual Audit preparation services
- Training in financial management, policy development, proposal development
- Mentorship and coaching
- Financial and grants management
- Risk and compliance management
- Monitoring and evaluation
- Resource mobilisation
- Programme and project management
- Donor reporting
- Communication strategy development
- Work planning development
- Activity budgeting
- Programme cost benefit analysis
- Compliance auditing for federal awards, EU, DFID and other grants


MFI Consultancy
- New loan product development
- Refinements to existing loan products
- Support with governance matters
- Stakeholder management, strategies and plans
- Lending Methodology – design or improvements to existing practices
- Portfolio and delinquency management – strategies and action plans
- Performance evaluations and impact assessments
- Operations management strategies and support to MFI leadership
- Loans officer and management training
- Policies – gap analysis and new policy development or enhancements
- Workflow design, process maps compilation, improvement of efficiencies
- Receivables management strategies
- Risk management plans, inclusive of disaster recovery plans and business continuity plans
- Detective and preventative internal controls, including fraud preventions plans
- Support to MFI with raising capital (loan book, capacity building and operations)
- Sustainability management plans – from start-up to breakeven
- Human resources strategies – job profiles, recruitment, HR processes, compliance, etc.
- Performance management systems – develop, implement, and monitor
Training and Capacity Building
- Project management
- New venture creation
- Business administration services
- Corporate governance
- Financial management
- Finance for non-finance managers
- Credit management
- Risk management
- Performance management
- Budgeting and budget management
- Marketing management
- Human resources management
- Accounting for SMEs and Cooperatives
- Strategic management


Cooperative Banking Institutions (CBI) Consulting
We provide the following:
- Training of board of directors, committee members, staff members, managers and general members
- Mentorship and coaching services to board, committee members, staff and management
- Technical assistance on issues pertaining to liquidity, solvency, loan delinquency, product pricing, expense management, product development, strategic planning, income generation, internal controls development and enforcement, policy development, process mapping and building an effective financial structure
- Assistance to start-up CFIs on developing the constitution, policies, business plan, financial projections and defining the common bond
- Board Evaluations (quarterly, half-yearly and annually)
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Conducting diagnostic assessments to establish capacity gaps
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Completing the Work Skills Plans (WSPs) for board, staff, management, members, committee members and supervisory committee members

Business Continuity Management Services
- Development of Business Continuity Management Plans and Disaster Recovery Plans
- Conducting Business Impact Analysis
- Conducting Risk Assessments
- Determining Business Continuity Strategies
- Development of Business Continuity Management response
- Development of Incident Management Plans
- Development of Business Continuity Management exercise programmes
- Maintenance of Business Continuity Management arrangements
- Business Continuity Management training and awareness
- Embedding Business Continuity Management culture in organisations
- Business Continuity Management testing and exercise
- Development of Disaster Recovery Plans/Policy
- Development of emergency communication plans
- Development of evacuation plans
ICT Training Services
We provide specialised ICT training for the following:
- Digital Citizenship
- End User Computing
- Advanced Spreadsheets (Excel)
- Cloud Adoption and Integration
- Cisco Certified Network Associates (CCNA)
- Cyber Security
- Website Development
- Graphic Design


Sector Education Training Authority (SETA) Project Management Services
Managing skills programmes and learnerships by providing the following services:
- Skills Development Facilitation
- Completion of WSPs
- Uploading of learners of the SETA Indicium
- Facilitation of unit standards and qualifications
- Assessment
- Moderation
- Exiting of learners
Learnerships and Skills Programmes
We provide learnerships and skills programmes from the following SETAs:
- Services Sector Education and Training Authority (SSETA)
- Banking Sector Education and Training Authority (BANKSETA)
- Transport Education and Training Authority (TETA)
- Mining Qualifications Authority (MQA)
- Media, Information and Communication Technologies Sector Education and Training Authority (MICT SETA)
- Insurance Sector Education and Training Authority (INSETA)
- Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA)
- Culture, Arts, Tourism, Hospitality, Sports Sector Education and Training Authority (CATHSSETA)


Business Continuity Management Services
- Development of Business Continuity Management Plans and Disaster Recovery Plans
- Conducting Business Impact Analysis
- Conducting Risk Assessments
- Determining Business Continuity Strategies
- Development of Business Continuity Management response
- Development of Incident Management Plans
- Development of Business Continuity Management exercise programmes
- Maintenance of Business Continuity Management arrangements
- Business Continuity Management training and awareness
- Embedding Business Continuity Management culture in organisations
- Business Continuity Management testing and exercise
- Development of Disaster Recovery Plans/Policy
- Development of emergency communication plans
- Development of evacuation plans
Impact Assessments
Conducting the assessment of programmes with special focus on the following:
- Relevance
- Effectiveness
- Efficiency
- Sustainability
- Impact
- Innovation
- Lessons learnt


Comprehensive Risk Management Solutions
We understand that managing risks is crucial for the sustainability and growth of your organization. Our comprehensive risk management services are designed to help you identify, assess, and mitigate risks effectively, ensuring your business thrives in a dynamic environment.
- Risk Assessment
Identification of potential risks
Evaluation of risk impact and likelihood
Prioritization of risks based on strategic objectives
- Risk Mitigation Planning
Development of risk mitigation strategies
Implementation of risk control measures
Monitoring and reviewing the effectiveness of mitigation efforts
- Regulatory Compliance
Ensuring compliance with relevant regulations and standards
Conducting compliance audits and assessments
Providing guidance on regulatory requirements
- Crisis Management
Developing crisis management plans
Conducting simulation exercises and drills
Providing real-time crisis support and advisory
- Industry Solutions
Tailored Services for Various Industries
Financial Institutions: Safeguarding assets and ensuring regulatory compliance.
Government Agencies: Strategic risk assessments for public entities.
Infrastructure Projects: Navigating legal and regulatory frameworks.
Healthcare: Managing risks in patient care and data security.
Retail and Consumer Goods: Protecting supply chain and operational continuity.
Corporate Governance and Secretarial Services
We are a leading provider of comprehensive governance and secretarial solutions. Our experienced team is dedicated to helping organizations enhance their governance frameworks, ensuring compliance and promoting sustainable growth.
- Corporate Governance
Development and implementation of governance frameworks
Board evaluations and effectiveness reviews
Governance training and development programs
- Company Secretarial Services
Preparation and maintenance of statutory records
Compliance with statutory obligations
Meeting management (AGMs, Board Meetings, etc.)
Drafting minutes and resolutions
- Regulatory Compliance
Monitoring changes in legislation and advising on compliance
Filing of statutory returns
Liaising with regulatory authorities
- Strategic Advisory
Strategic planning and implementation support
Mergers and acquisitions advisory
Corporate restructuring advice


Accounting and Payroll Services
We are dedicated to providing top-notch accounting services to help your business thrive. With over 20 years of experience, we bring a wealth of knowledge and a commitment to excellence in every client engagement
- Bookkeeping
Recording financial transactions
Managing accounts payables and receivables
- Fixed Asset Management
Adoption of assets
Asset count
Fixed asset register management
- Financial Statements Preparation
Income statements
Balance sheets
Cash flow statements
- Payroll Services
Payroll processing
Tax filings
- Business Advisory
Financial planning
Business growth strategies